The key to your satisfaction with the purchase is choosing the right size for your Pupil. It's better not to buy "because I think my dog is M / L/ XL" - it's worth to measure the dog before buying. It will take a moment and you will not be disappointed with the effect :-)
Collars - needed measurements:
Neck circumference: Measure it at the widest point where the collar (base of the neck) will be worn, not near the ears or halfway. For the safety and comfort of your Pupil, add about 2 cm of reserve.
Harness - needed measurements:
Chest circumference: Measure it in the place where the chest is the widest - most often right behind the front paws.
Clothes - the chest circumference is needed, sometimes the length of the back is needed, although the clothes are calibrated:
Back length (measured in a standing position): Measure it from the base of the neck to the base of the tail. If your dog is plump or muscular, we suggest adding a few centimeters to this dimension to make the clothes more comfortable.
Note: if after measuring the dog, the required dimension has a limit value for a given size, we recommend selecting the size by one larger.
Check the size chart:
There are some differences in sizes between individual manufacturers. That's why in the description of each product you will find the tab "Size chart", in which you can check size for a given manufacturer.
Shopping in a few steps
- Choose a clothes or accessories
- Measure your Pupil
- Check in the size chart what size it looks like you have
- Check if this size is available
- Choose a color, if the product is in several variants
- Click "add to basket"
- Go to the cashier or continue shopping
When you reach finally the checkout, check the contents of the basket that will appear on the order. You can still make corrections there.
- Choose the form of payment (bank transfer is for the moment only possible option)
- Choose the form of delivery (different prices are associated with different courrier companies, our prices are exactly like the carrier, we do not have any own margin)
- Approve the purchase
In principle, you just have purchased Dear Customer :-) Now just pay the order and wait for the delivery :-)
We make all our effort to ensure that the goods are shipped as soon as possible after the payment is registered on our bank account, however the form of delivery may affect the time in which the goods will "knock" at your door.